For defective merchandise, we must be notified within 24 hours of acceptance of delivery. The defective merchandise must be returned at our cost and a replacement will be shipped to the same address at no charge once we receive the defective merchandise and verify the defect.
Unused merchandise can be returned in original package within 15 days of acceptance of delivery for full credit, provided we receive notice within the specified time frame. Purchaser pays shipping.
Used merchandise is not returnable – this would include urns that contain cremated remains.
For pre-arrangement services, per the law, funds are refundable at any time in full, provided signed, written notice by the purchaser is mailed to us. This cannot be done via e-mail.
For prompt service, call us at: (330) 477-6721.
Reed Funeral Home reserves the right to change the information contained in this web site without notice. Our company is not responsible for any unintentional errors that may be contained in this web site. Links to other web sites are provided for the convenience of the user and should not be construed as an endorsement of another web site or of the business referred to, or promoted, in another web site. We grant permission for any user to follow links to other web sites, but we cannot be held responsible for any content errors, copyright violations, libelous statements, offensive subject matter, or any other material that may be contained in those web sites, or in any succeeding web sites that may be reached by following those links.
We understand that privacy is an important issue for visitors to our web site. The following information is designed to help visitors understand what information we may gather from our site, and how we may use this information once it has been gathered.
Reed Funeral Home may collect personal information that site visitors provide when they complete any online form, application, or survey. Information provided in a request for service or information link/e-mail will be forwarded to one of our associates or affiliates so that a staff member can respond to the request. Our offices may contact any visitor who has submitted a request for additional information, regarding the request.
Our company is the sole proprietor of all data files gathered and we do not rent or sell visitors' personal information to non-affiliate companies without the consent of the visitor.
Site Visitorship Data
Reed Funeral Home uses aggregated site visitorship data to improve the content and services offered to site visitors. All reports cite visitorship data on an aggregate, anonymous basis, which means that no personal information is associated with it. This data may include:
The number of people who visit our site;
The pages they visit;
The amount of time they stay on our site; and
The domain name of the site where visitors are connecting from (aol.com for example)
If visitors submit credit card information in an on-line form, our company uses SSL (Secure Socket Layer) encryption technology to protect the information they submit. This technology protects visitors from having their information intercepted by anyone other than our company while it is being transmitted. Our company works hard to ensure that our systems are secure and that they meet industry standards. Where appropriate, we employ firewalls, encryption technology, user authentication systems (e.g., user names and passwords) and access control mechanisms to control access to systems and data.
Contacting the Webmaster